Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect information you provide directly to us when you book a repair service, create an account, contact us, or otherwise communicate with us. This may include:
- Name, email address, phone number, and mailing address
- Device information (type, model, serial number)
- Service history and repair records
- Payment information
- Communications with our team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our repair services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate about promotions, upcoming events, and news about services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Same Day Mac Repair
1620 Jefferson Street, Nashville, TN 37208
Email: info@samedaymacrepair.net
Phone: (615) 500-8391